Corvel
DescriptionCorVel is hiring a MCO Customer Service Representative.
This role is responsible for responding to inquiries (written and telephonic) concerning treatment authorizations, bill payments and other services provided under the Workers Compensation State Funded program.
This is a remote role reporting to the Central Islip, NY office.
ESSENTIAL FUNCTIONS &
Responsibilities:
Answer phone calls, return phone callsKnowledge of state-wide Workers Compensation policies pertaining to MCO administrationMaintain documentation for Sales Force on visits, prospective visits, follow up and next stepsConsult with supervisor or other department teams to clarify answers to inquiriesAttend continuous trainings, coaching, and networking; attending meetings, conferences etc.
Contact provider to discuss findings at the appropriate levelRequires punctual and consistent attendanceAdditional duties as assigned KNOWLEDGE & SKILLS:
Workers Compensation knowledgeEffective oral, written and interpersonal communication skillsGood organization, time management skills, and ability to multitaskDetail orientedProficiency with Microsoft Office applicationsMedical terminology and coding knowledge EDUCATION &
Experience:
High school diploma or equivalent requiredCustomer service experience requiredExperience working in the Managed Care and Benefit Administration industries preferred PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.
Pay rates are established taking into account the following factors:
federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.
) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.
The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range:
$14.
20 - $21.
81 per hourA list of our benefit offerings can be found on our CorVel website:
CorVel Careers Opportunities in Risk Management ABOUT CORVEL:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991.
Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.
We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.
Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote QualificationsSkillsBehaviors:
Motivations:
EducationExperienceLicenses & CertificationsAbout the Company:
CorvelCorVel is a leader of risk and healthcare management solutions to employers, third party administrators, insurance companies and government agencies.
We are publicly traded (NASDAQ:
CRVL) and annual revenues exceeded $493 million in FY2015.
Our continued customer growth is a testament to our financial stability and our significant investments in new systems and technologies allows us to continue to deliver industry-leading solutions to the marketplace.
CorVel has approximately 3,500 associates who serve more than 2,000 customers through a national branch office network covering all 50 states.
Company Size:
1,500 to 1,999 employeesIndustry:
InsuranceFounded:
1987Website:
http:
//www.
corvel.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
This role is responsible for responding to inquiries (written and telephonic) concerning treatment authorizations, bill payments and other services provided under the Workers Compensation State Funded program.
This is a remote role reporting to the Central Islip, NY office.
ESSENTIAL FUNCTIONS &
Responsibilities:
Answer phone calls, return phone callsKnowledge of state-wide Workers Compensation policies pertaining to MCO administrationMaintain documentation for Sales Force on visits, prospective visits, follow up and next stepsConsult with supervisor or other department teams to clarify answers to inquiriesAttend continuous trainings, coaching, and networking; attending meetings, conferences etc.
Contact provider to discuss findings at the appropriate levelRequires punctual and consistent attendanceAdditional duties as assigned KNOWLEDGE & SKILLS:
Workers Compensation knowledgeEffective oral, written and interpersonal communication skillsGood organization, time management skills, and ability to multitaskDetail orientedProficiency with Microsoft Office applicationsMedical terminology and coding knowledge EDUCATION &
Experience:
High school diploma or equivalent requiredCustomer service experience requiredExperience working in the Managed Care and Benefit Administration industries preferred PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location.
Pay rates are established taking into account the following factors:
federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions.
Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.
) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role.
The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range:
$14.
20 - $21.
81 per hourA list of our benefit offerings can be found on our CorVel website:
CorVel Careers Opportunities in Risk Management ABOUT CORVEL:
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries.
CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991.
Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.
We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities.
Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote QualificationsSkillsBehaviors:
Motivations:
EducationExperienceLicenses & CertificationsAbout the Company:
CorvelCorVel is a leader of risk and healthcare management solutions to employers, third party administrators, insurance companies and government agencies.
We are publicly traded (NASDAQ:
CRVL) and annual revenues exceeded $493 million in FY2015.
Our continued customer growth is a testament to our financial stability and our significant investments in new systems and technologies allows us to continue to deliver industry-leading solutions to the marketplace.
CorVel has approximately 3,500 associates who serve more than 2,000 customers through a national branch office network covering all 50 states.
Company Size:
1,500 to 1,999 employeesIndustry:
InsuranceFounded:
1987Website:
http:
//www.
corvel.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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